Cloud computing concerns in developing economies

Cloud computing promises to bring substantial benefits to how organizations conduct their businesses and the way their services reach out to potential consumers. Cloud computing is a welcome initiative for small businesses that cannot afford to invest in ICT infrastructure but need to benefit from the rewards of conducting business online. In developing economies, there are challenges that face cloud services providers and their consumers. Broadband network access was identified as the main essential service for a successful cloud computing offering. The objective of this paper is to give background information on the security issues in cloud computing, and highlight the potential of cloud computing and the associated challenges in utilizing services on the cloud for small businesses in developing economies. We discuss security concerns specifically related to the small businesses, such as service availability, privacy and SLA terms

A framework for providing mobile centric services to students at higher education institutions : the case of open distance learning

In developing countries, the mobile phone market has matured in terms of subscription, penetration and mobile centric1 services. In turn, people have integrated mobile phones into their daily lives. The interaction opportunities that have evolved in business and social life have given students at Higher Educational Institutions (HEIs) grounds to anticipate similar opportunities within their learning environments. In the context of developing countries, students primarily access information through mobile phones and there seems to be a disconnection between how HEI provide informational services and how students want to access the services. Therefore, HEIs are challenged with shifting from their traditional information distribution practices into integrating mobile centric services. Literature describes several models of providing mobile centric services in learning settings but there is a paucity of research that address the disconnection between students’ mobile centric needs and expectations against the HEIs’ provision of such services. Therefore, this study proposes a Framework for providing mobile centric services to students at HEIs in Open Distance e-Learning (ODeL) context in South Africa. The potential contribution of the framework is that it can facilitate strategic planning and implementation of mobile centric services whilst ensuring the needed synergies with students and academics. The research is grounded in interpretive philosophy and was undertaken as a single case study. The case study employed mixed method design for data collection. The advantage of mixed method design is that it enables both qualitative and quantitative data to be collected from a variety of sources and triangulation of results to get a complete picture of the phenomenon under study. The research was undertaken in four phases. Phase 1 of the study was a literature analysis carried out to identify the components for providing mobile centric services that facilitate students with information access and interaction. The objective was to provide a conceptual framework that would direct the search for evidence and organise the results. Phase 2 of the study employed the conceptual framework developed in Phase 1 to identify the units of analysis and to design the data collection instruments. Phase 3 of the study focused on collecting data within a single case study with embedded units of analysis. Data collection included Policy document analysis, Tool observation analysis, Student surveys and Lecturer interviews. The data collected from the case study was analysed with the view of enhancing the components of the conceptual framework developed in Phase 1. The enhancement of the components of the conceptual framework carried out in Phase 3 directed the development of the Framework for providing mobile centric services to students at HEIs in ODeL context in South Africa as presented in Phase 4. This adds new knowledge in addressing the literature gap between the mobile centric needs and expectations of students and the provision of mobile centric services at HEIs. The framework has practical value in that its components can guide HEIs in determining the mobile centric readiness of their institutions, the needs of the stakeholders, the context of use, the identification of mobile centric resources and the managing of constraints. Mobile centric refers to the preference of accessing and interacting with information services through a mobile device such as a mobile phone.ComputingPh. D. (Information Systems

Evaluating Mobile-Centric Readiness of Higher Education Institutions: The Case of Institutional Policies and Information Systems Students

Many higher education students live and operate in mobile-centric environments. The question is whether the policies of higher education institutions (HEI) are aligned with students’ readiness for mobile technology information access and interaction. To investigate this question from a policy perspective, nine policies from the open and distance learning (ODL) university in South Africa were analysed for providing institutional mobile-centric support. Policy document analysis was used to evaluate five information and communication technology (ICT) polices and four teaching and learning policies. The analysis focused on how the policies support the provision of mobile infrastructure, technical support and learning resources. To investigate from the students’ perspective, quantitative data was captured on Information Systems students’ readiness through a survey of a total of 129 respondents from the same university. The mobile-centric readiness of students was evaluated based on factors that could affect the readiness of students in accessing and interacting with mobile-centric services. The factors investigated were infrastructure ownership, knowledge of mobile phone features and mobile phone Internet activities. The findings revealed that Information Systems students are ready to use mobile phones as tools for information access and interaction, but some inadequacies were observed in the way the policies support the students’ needs. This study proposes some recommendations on how the policies could better support students’ mobile phone information access and interaction

Securing the cybersafety of South African online high school learners beyond COVID-19

The unprecedented online learning that took place at several schools during the coronavirus disease 2019 (COVID-19) pandemic is predicted to continue on the same trajectory when learners return to classroom learning. Continuing with online learning implies that learners will spend most of their time learning and socialising online, which exposes them to cybersecurity risks. Hence, this study investigated strategies for securing the cybersafety of online learners at South African high schools. The study adopted an interpretivist approach, and qualitative data were collected from school teachers. Fifteen school teachers from five private high schools in Centurion, Pretoria, were interviewed, and the data were thematically analysed. All the schools were multiracial and English-medium schools. The teachers from the schools were selected to participate in the study because they had experienced online learning during the times of COVID-19. The study proposed cybersafety strategies that are centred around providing cybersafety policies, conscientising learners about cybersecurity risks (awareness), preventing cyberbullying, discouraging the consumption or production of inappropriate content and protecting learners from Internet addiction. Transdisciplinarity Contribution: The proposed practical strategies for securing the cybersafety of online learners are valuable for promoting safe and responsible use of Internet-connected devices in online learning. The strategies encourage schools to integrate Internet-connected technologies and overcome cybersecurity risks in online learning